Shashank Agarwal

Mobile: +91-94-54-580-007

Email: mitshashaank@gmail.com

Academics

 MBA in Finance and Information

Technology (SVS University, Meerut)

 B. Tech in Computer Science and Engg.

(AMITY University, UP)

Core Competencies

Profile Snapshot

Consulting leader with 16+ years of experience advising governments on large-scale digital

transformation, smart infrastructure, and public sector modernization. Proven ability to

lead complex, multi-stakeholder programs across Intelligent Transportation Systems (ITS),

Smart Cities, and integrated command centre platforms, driving policy alignment,

operational efficiency, and revenue outcomes.

Super headed strategic delivery of mission-critical initiatives including ICCCs,

adaptive traffic systems, and unified enforcement platforms across multiple states,

enabling data-driven governance and improved service delivery. Directed PPP-led

programs in renewable energy and healthcare, unlocking sustainable revenue streams

(~₹12.2 Cr+).

Trusted advisor to senior stakeholders, with expertise in program governance,

bid strategy, cyber resilience, and institutional capacity building. Known for translating

policy vision into scalable, technology-enabled solutions that accelerate Ease of Doing

Business and public sector transformation

Work Experience & Responsibilities

KPMG Advisory Services Private Limited, Gurugram

(June 25 to Present)

Assistant Manager (ICT Expert)

Project: UPSIDA, Kanpur (Govt Client)

Responsibilities

 Advised state leadership on Ease of Doing Business reforms, aligning 25+ initiatives

with BRAP & BREADY frameworks, contributing to improved investor experience

and state ranking.

 Led end-to-end program management, identifying 30+ regulatory bottlenecks and

implementing digital interventions that reduced approval timelines by 20–30%.

 Conducted gap assessments across 100+ BRAP/BREADY indicators, translating

insights into actionable reform roadmaps and policy recommendations.

 Re-designed and implemented a single-window system integrating 10+

departments, improving processing efficiency by 25%+ and enabling seamless

clearances.

 Drove Business Process Re-engineering (BPR) and workflow digitization, reducing

manual intervention by ~40% and enhancing transparency.

 Developed MIS dashboards and monitoring frameworks, enabling data-driven

governance and improving reporting efficiency by 30%.

 Led stakeholder alignment, vendor management, and capacity building for 100+

officials, strengthening reform adoption, grievance redressal, and institutional

sustainability.

Synergy Telematics Private Limited, Noida.

(Sept’ 24 to May’25)

Deputy General Manager

Responsibilities

 Drove business development and strategic account growth across state and central

government agencies (UPLC, UPDESCO, NIUA), converting leads into high-value

engagements and expanding presence across 762 ULBs under UPYOG.

 Led end-to-end bid management, SoW preparation, DPRs, and feasibility analysis,

securing multiple e-governance and revenue-linked projects aligned with state

RESUME HIGHLIGHTS:

 MBA (IT & Finance) & B-Tech (CSE) / 16+ Years Experience.

 Super headed ICT Program Management for 03 Smart Cities, Digital

Transformation, Healthcare and PPP projects.

 Experience: Portfolio Program Management, Govt Advisory, Ease of Doing

Business etc.

Strategy & Advisory

 Program Portfolio Mgt

 Government Advisory

 Strategic Planning

 Business Development

 SWOT & Gap Analysis

Digital Transformation & Smart Infra

 Smart City Solutions

 ICT Architecture

 E-Governance

 AI-Based Surveillance

 ATCS , ITMS, GIS & SWM

 ICCC (Command & Control Centres)

Project & Delivery Mgmt

 Greenfield & Brownfield Projects

 RFP & Bid Process Management

 DPR Development

 FAT / SAT / UAT

 SLA & Contract Management

Data, Analytics & Performance Mgmt

 MIS Reporting

 KPI Frameworks

 Dashboard Development

 ICCC Maturity Framework

 Data-Driven Decision Making

Stakeholder & Operations Leadership

 Cross-functional Team Leadership

 Stakeholder Management (Govt. &

Pvt)

 Vendor Management

 Risk Management

Emerging Technologies & Systems

 RFID Solutions

 Generative AI

 Intelligent Transport Systems

 Integrated Platforms & Automation

 SWOT & Gap Analysis

Career Timeline

Trainings & Certifications

KPMG Advisory Services

Private Limited,Gurugram

Jun'25-

Apr'26

•Assistant Manager

Synergy Telematics Pvt Ltd,

Noida

Sept'24-

May'25

•Deputy General Manager

Darashaw Company Private

Limited, Mumbai

Jul'22-

Jun'24

•ICT Expert

Gaia Smart Cities Pvt

Limited,Mumbai

Jun'18-

Jul'22

Manager

IL&FS Transportation

Networks Limited,Mumbai

Sept'12-

May'18

Consultant

Jaypee Group,Noida

Dec'11-

Sept'12

Consultant

NCC Infra Holdings Ltd,

Hyderabad

Aug'11-

Dec'11

Engineer

IRD Inc. Canada

May'10-

July'11

Project Engineer

Wipro Limited,Greater Noida

Dec'09-

Apr'10

Tech Support Associate

digital mission objectives.

 Conceptualized and implemented digital solutions including single-window portals,

MIS dashboards, and mobile applications, improving municipal service delivery and

enabling data-driven decision-making at scale.

 Strengthened stakeholder engagement and inter-agency coordination, accelerating

project approvals (RoW/RoU) and ensuring timely delivery across complex, multi-city

deployments.

 Enhanced urban governance outcomes by enabling online citizen services and

monitoring frameworks, improving efficiency, transparency, and adoption across ULB

ecosystems.

 Led the implementation of AI-based surveillance & crowd management for Maha

Kumbh 2025, deploying 1,600+ cameras (AI/ANPR/FRS) across 200+ locations,

integrated with multi-ICCCs and a 24x7 command centre (150+ operators), ensuring

real-time monitoring, crowd safety, and incident response at one of the world’s largest

gatherings.

 Established program governance, quality standards, and performance metrics,

ensuring delivery excellence, contract compliance, and scalable execution across large

public sector programs.

Darashaw & Company Private Limited.

(Jul’ 22 to June’24)

ICT Expert

Project: Lucknow Smart City Limited (1000 Cr SPV of MoHUA).

Lucknow Safe City (200 Cr Project of Nirbhaya Fund by Ministry of Home).

Responsibilities

 Advised SPV and senior government stakeholders on multi-sector digital

transformation, aligning ICT investments with strategic objectives across mobility,

surveillance, healthcare, and e-governance, enabling scalable and citizen-centric urban

solutions.

 Led end-to-end program management and governance for large-scale smart city

initiatives (ICCC, ITMS, Safe City, Smart Health, Digital Libraries), ensuring on-time,

within-budget delivery and measurable improvements in urban service efficiency and

coverage.

 Spearheaded ICCC Maturity Framework assessments and STQC audits, strengthening

cybersecurity posture, data governance, and operational resilience of mission-critical

platforms.

 Designed and implemented enterprise MIS dashboards and performance

frameworks, enabling real-time monitoring, data-driven decision-making, and

enhanced visibility for leadership and stakeholders.

 Drove stakeholder alignment and vendor governance, reviewing project designs,

contracts, and O&M models to introduce performance-based frameworks, improving

accountability, integration, and service delivery outcomes.

 Led solution architecture and system integration across various smart city

components (GIS, surveillance, mobility, waste management), delivering a unified

ICCC ecosystem and advancing policy alignment with national programs of MoHUA &

MeitY.

Gaia Smart Cities Solutions Pvt Ltd.

(Jun’ 18 to Jul’22)

Manager (ICT Expert)

Project: Agra Smart City Limited (1000 Cr SPV of MoHUA).

Jaipur Smart City Limited City (2000 Cr SPV of MoHUA).

Sarvam- Setu SoS Mobile Application

• AI for Project Management: Managing

Risk with Generative AI — NASBA

• Generative AI Overview for Project

Management — PMI

• Project Portfolio Management

Foundations

— PMI

• Transitioning from Waterfall to Agile

Project Management — NASBA

• Consulting Foundations: The Concept

of Value — NASBA

• Business Process Improvement

— PMI

• Strategic Thinking

— PMI

• Resilient Leaders

— Harvard University

• Network Management

— IIT Kanpur

• Cloud Foundations— Great Learning

• Kafka Basics

— Great Learning

• Project Management — Great Learning

• Creating Effective Dashboards — Great

Learning.

LinkedIn Profile Scan Below QR Code:

Responsibilities

 Advised Smart City SPVs and senior government stakeholders on digital

transformation strategy, designing City Data Policies and ICCC maturity frameworks

to enable data-driven governance and improved citizen-centric service delivery.

 Led end-to-end program management of large-scale, multi-sector smart city

initiatives (ICCC, ITMS, Smart Mobility, Surveillance, GIS, Utilities), delivering complex

projects on time and within budget while optimizing ROI and service outcomes.

 Spearheaded design and deployment of integrated command-and-control

ecosystems, enabling convergence of 10+ city systems and transforming fragmented

operations into real-time, intelligence-led urban management platforms.

 Directed ICT procurement and commercial strategy, including DPR preparation, bid

management, vendor onboarding, and contract structuring, ensuring compliance with

public procurement norms and effective risk allocation.

 Drove cross-functional stakeholder alignment across city departments, agencies, and

vendors, mitigating execution risks and accelerating decision-making in highly

complex, multi-agency environments.

 Enabled large-scale e-governance adoption and digital payment ecosystems,

improving citizen engagement, increasing service accessibility, and enhancing

transparency through MIS-driven monitoring and performance dashboards.

IL&FS Transportation Network Limited.

(Sept’ 12 to May’18)

Consultant

Project: MP Border Check-post Limited.

RIDCOR

Responsibilities

 Led end-to-end execution of Integrated Check Post Management Systems across 24

Greenfield border check posts and 2 central control facilities (₹1,350 Cr BOT project)

in Madhya Pradesh, deploying RFID, Weigh-in-Motion, ANPR, and integrated

surveillance systems for real-time monitoring and enforcement.

 Managed large-scale infrastructure and ITS programs including Mega Highways (32

project units) in Rajasthan, integrating Traffic Management Systems (TMS/HTMS) to

enhance road safety, operational efficiency, and compliance.

 Conducted project planning, scheduling, and regulatory coordination, ensuring SLA

adherence, timely approvals, and on-schedule delivery across multi-location,

government-led initiatives.

 Oversaw vendor management, financial operations (Capex/Opex, billing,

collections), and resource planning, ensuring cost control, revenue assurance, and

optimized utilization in a centralized governance framework.

 Ensured quality, system integration, and operational excellence, including FAT/SAT,

MPLS-based connectivity (Airtel/Reliance), and delivery of smart parking projects

(~₹14 Cr each) in Udaipur & Jodhpur, while maintaining data security and

performance compliance.

Project Engineer

May'10-July'11

IRD Inc. Canada

Engineer

Aug'11-Dec'11

NCC Infra Holdings

Ltd

Consultant

Dec'11-Sept'12

Jaypee Group

Projects:

 Himalayan Expressway Ltd ♦ Zirakpur - Parwanoo NH-5 ♦ Haryana♦ Rs. 412 Cr

 Yamuna Expressway Ltd

♦ Greater Noida-Agra ♦ Uttar Pradesh♦ Rs. 12839 Cr

 Orai Bhognipur Infrastructure ltd ♦ Orai,Uttar Pradesh ♦ Rs.599.53 Cr

 TCIL♦ Govindgarh & Bhawanigarh,Punjab

 SREI Infrastructure Finance Limited (JTCL) ♦ Mandsaur,Madhya Pradesh

 Reliance Infrastructure♦ Namakkal-Karur TN#3 Karur, Tamil Naidu

 Ideal Road Builders (P) Ltd, (IRBPL) ♦ Tumkur - Chitradurga Highway, Karnataka.

 Dewas Bhopal Corridor (P) Ltd (Chetak) ♦ Dewas-Bhopal Highway, MP.

IT Skills

 MS Office (Word, Excel & PowerPoint)

 AI-Chat GPT, Claude, Gemini,

Notebook LM

 Windows, Linux, Macintosh

 Jira, Anyvision,Canva

 VMS, Nirasys, i2V, OKEN etc

Language Known

 English

 Hindi

Personal Details

 Date of Birth: 08

Nov 1984

 Languages: English, Hindi

 Nationality: Indian

 Domicile: - Kanpur (UP)

Present Address

Shashank Agarwal

RG Euphoria, A-704

Sector 12, Vrindavan Yojna,

Amar Shaheed Path

Lucknow- 226029 (U.P.)

Mobile: 9454580007

Passport Number

R7747103

 IDAA (IRBPL)

♦ Surat – Bharuch Highway, Gujarat

 Reliance Infrastructure

♦ Khedshivapur- Satara Highway, Maharashtra.

 Ideal Road Builders (P) Ltd (IRBPL)

♦ Thane-Bhiwandi Bypass Mumbra, Mumbai.

Responsibilities

 Led end-to-end deployment of Toll Management Systems & ITS solutions (RFID, VIDS,

vehicle profilers, Oracle-based iToll) across 8+ national highway projects, ensuring on-

time delivery for projects worth ₹13,000+ Cr.

 Managed cross-functional teams (10–25 members) and multiple vendors (Efkon,

Sterling Wilson, IRDSA, Essar), driving 100% SLA adherence and seamless execution

across geographically distributed sites.

 Spearheaded system integration, database optimization (Oracle 10g), and network

infrastructure (LAN/WAN), improving system performance by ~30% accuracy.

 Conducted FAT/SAT testing, quality assurance, and compliance with NHAI standards,

reducing post-deployment defects by ~25% and ensuring audit-ready systems.

 Delivered DPRs, technical documentation, and stakeholder reporting to NHAI/PIUs

and consultants, enabling faster approvals and decision-making cycles.

 Implemented data security protocols, backup/recovery automation, and monitoring

systems, ensuring zero critical data loss incidents and improved operational resilience.

WIPRO Limited

(Dec’ 09 to Apr’10)

Technical Support Associate

Project: America Online Talk Talk group

Responsibilities

 Delivered end-to-end network support across LAN/WLAN environments, ensuring high

system uptime and seamless connectivity for home and enterprise users

 Configured and customized software applications (including AOL) and routers,

enhancing user experience and network performance.

 Provided cross-platform technical support for Windows (XP) and Macintosh systems,

reducing system downtime and improving operational efficiency

 Diagnosed and resolved broadband/network issues, including line faults, achieving

faster incident resolution and improved service reliability.

 Managed customer queries and technical complaints with a solution-oriented

approach, resulting in high customer satisfaction and reduced escalation rates.

 Identified recurring technical issues, performed initial bug fixes, and escalated complex

cases, contributing to continuous improvement in service quality and issue resolution

frameworks.

References: Available on Request

Shashannk Aggarwaal

Date :-

Place:

Awards and Accolades

• Excellence & Leadership — Asia Smart

Cities Excellence Award 2019, Singapore

(CMO Asia)

• Best Safety & Security Initiative Solution

of the Year 2019 — ET Government, Global

Smart City Forum, New Delhi

• Best Smart Health Initiative — ET

Government, Global Smart City Forum

2019, New Delhi

• Best Public-Private Partnership Initiative

for Smart Health Centre — Smart Cities

India Expo 2021

• Best Project, Economy Category — India

Smart Cities Award Contest 2021, MoHUA

• Best Performing City (Round-2 & Fast

Track) — India Smart Cities Award Contest

2021, MoHUA

• DTS Awards 2021 — Digital Transformation

in Healthcare, Agra Smart City Limited

• Excellence in Building Futuristic

Sustainable Cities — APAC 3rd India Digital

Empowerment Awards 2022

• Digital Bharat Summit 2024 — Innovation

in Smart Cities, Data Centre Excellence

Category (Lucknow)

• Appreciation Award — Hon'ble Chief

Minister of Madhya Pradesh for Innovative

ICT use in e-Governance (2013–14)

• Letter of Appreciation for Sarvam-Setu AI

App — Civil Defence Team, Agra &

Superintendent of Police, Agra

• Nominated Chief Data Officer — Agra

Smart City Limited to Ministry of Housing

and Urban Affairs